Privacy Policy
Last updated: February 12, 2025
Introduction
DiveScores (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our diving meet scoring platform.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
Information You Provide
We collect information that you voluntarily provide when using DiveScores:
- Account Information: Name, email address, and profile photo from your Google account
- Profile Information: Display name, bio, school/team affiliations, and optional profile customizations
- Athletic Information: Dive lists, scores, meet participation, and competition results
- Team/Organization Data: Team rosters, organization memberships, and meet management information
- User-Generated Content: Profile photos, team logos, and other images you upload
Automatically Collected Information
- Usage Data: Pages viewed, features used, and time spent on the platform (via Google Analytics)
- Device Information: Browser type, operating system, IP address
- Authentication Data: Session cookies for maintaining your login state
Information from Third Parties
- Google OAuth: We receive your name, email, and profile photo when you sign in with Google
2. How We Use Your Information
We use your information to:
- Provide Our Service: Enable meet scoring, athlete profiles, team management, and competition results
- Display Public Information: Show names, scores, and rankings to other users, coaches, and fans
- Manage Accounts: Authenticate users, maintain profiles, and provide account features
- Improve Our Platform: Analyze usage patterns to enhance features and user experience
- Communicate: Send important service updates and respond to support requests
- Ensure Safety: Prevent fraud, abuse, and violations of our Terms of Service
- Live Streaming: Broadcast meets to YouTube when enabled by meet directors
- Payment Processing: Handle transactions securely through Stripe (when applicable)
3. Information Sharing and Disclosure
Public Information
Important: Athletic performance data is inherently public information. The following information is visible to all users and may appear in search results:
- Your name and profile information
- Diving scores and competition results
- Team affiliations and meet participation
- Performance statistics, rankings, and records
This is consistent with traditional sports scoring practices where meet results are publicly posted and shared.
Service Providers
We share information with trusted third-party service providers:
- Convex: Database and backend infrastructure (data hosting)
- Vercel: Web hosting and deployment
- Google Cloud Storage: Image and file storage
- Google Analytics: Usage analytics and insights
- YouTube: Live streaming of meets (when enabled)
- Stripe: Payment processing (when applicable)
These providers are bound by confidentiality obligations and may only use your data to provide services to us.
Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal processes or government requests
- Enforce our Terms of Service
- Protect the rights, safety, or property of DiveScores or others
- Prevent fraud or security threats
No Selling of Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Storage and Security
Where We Store Data
Your data is stored in:
- United States: Primary data storage via Convex and Google Cloud
- Data may be processed in other locations where our service providers operate
Security Measures
We implement industry-standard security measures including:
- Encryption of data in transit (HTTPS/TLS)
- Secure authentication via Google OAuth
- Regular security audits and updates
- Access controls and monitoring
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to provide our services:
- Active Accounts: Data is retained while your account is active
- Deleted Accounts: Personal data is removed from active systems immediately upon account deletion
- Backups: Data may persist in backups for up to 30 days before permanent deletion
- Historical Records: Meet results and competition data may be retained as aggregated or anonymized historical records, consistent with sports record-keeping practices
- Legal Requirements: Some data may be retained longer if required by law
6. Your Privacy Rights
Access and Control
You have the right to:
- Access Your Data: View and review your profile and account information
- Update Information: Edit your profile, name, and other personal details
- Delete Your Account: Permanently delete your account and personal data at any time
- Data Portability: Request a copy of your data at privacy@divescores.com
Limitations
Please note:
- Athletic performance data (scores, results) is public information and cannot be made private or removed from meet records
- Historical meet results may be retained for record-keeping purposes even after account deletion
California Residents (CCPA)
If you are a California resident, you have additional rights including:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell data)
- Right to deletion of personal information
- Right to non-discrimination for exercising your rights
7. Children's Privacy
Age Requirements
DiveScores is intended for users aged 13 and older. We do not knowingly collect information from children under 13. We rely on Google's age verification during the sign-in process.
Parental Rights
If you are a parent or guardian and believe your child under 13 has created an account, please contact us immediately at privacy@divescores.com so we can delete the account.
Minors (13-18)
For users between 13 and 18, we encourage parents and guardians to be involved in their online activities. By using DiveScores, minors represent that they have parental consent.
8. Cookies and Tracking
Essential Cookies
We use cookies to:
- Maintain your login session (authentication)
- Remember your preferences (theme, settings)
Analytics Cookies
We use Google Analytics to understand how users interact with our platform:
- Pages visited and features used
- Time spent on the platform
- General geographic location (city/region level)
- Device and browser information
You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
No Third-Party Advertising
We do not use cookies for advertising or share data with ad networks.
9. Live Streaming and Recording
DiveScores provides the ability for meets to be live streamed to YouTube and listed on the DiveScores account. When a meet is live streamed:
- Video and audio of the competition may be recorded and broadcast publicly
- Recordings may remain available on YouTube after the event
- YouTube's privacy policy and terms apply to any content hosted on their platform
If you have any concerns over live stream content, please reach out to privacy@divescores.com.
10. International Users
DiveScores is operated in the United States. If you are accessing our service from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
By using DiveScores, you consent to the transfer of your information to the United States and acknowledge that U.S. privacy laws may differ from those in your country.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
We will notify you of material changes by posting a notice on our platform or sending an email. The “Last updated” date at the top of this policy indicates when it was last revised.
Your continued use of DiveScores after changes take effect constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Help & Feedback: Join our Slack community
- Data Deletion Requests: Use the account deletion page to delete your account and data
13. Summary
Key Takeaways:
- We collect name, email, and athletic performance data to provide our diving meet scoring service
- Athletic scores and results are public information, consistent with sports record-keeping
- We do not sell your personal information
- We use Google Analytics to improve our platform
- You can delete your account and data at any time
- We rely on Google for age verification and authentication
- Meet live streams may be broadcast to YouTube with participant consent